Our Process

Order Processing and Management

We are ISO9001 quality management and ISO14001 environmental management accredited, our customers are guaranteed to receive consistent, good quality products, excellent service and full serialized traceability with environmental sensibility.

We have worked closely with E-max Systems to develop a bespoke MRP system to meet our customers’ requirements, this allows us to and track, monitor, review the progress of every stage of an order, including materials allocation, operators and build progress with full retrospective serialised traceability any time.

We believe great communication with our customers is key, you can expect quick turnaround of quotations, order confirmations and rest assured we will keep you updated with the progress of your order at all times.

Design

We are proud to work together with our customers to realise ideas and produce innovative products. We have the knowledge and experience to work from simple concepts to complex developed designs.

We design through hole and surface mount printed circuit boards, harnesses and looms, full electrical and electronic control panels, systems and equipment, mechanical and pneumatic assemblies, fabricated and machined metalwork and can supply 2d & 3d designs, modelling and drawings.

For existing designs we can also offer reverse and production engineering.

Prototype/Production Engineering

We have the knowledge and experience to work with and understand the requirements and specifications of designers, engineers and buyers. We ask the right questions to ensure our customers receive the high quality products they are expecting right first time.

We have vast experience and understanding of best build practices and we are happy to assist when required in production engineering to help make builds as cost effective, consistent and efficient as possible.

Purchasing

We have vast supplier base which has been developed over many years, we monitor and score our suppliers based on pricing, delivery performance and rejects to ensure we can guarantee our customers on time delivery, reliability and competitive pricing.

Production Build

When any new products go into production we ensure lean and best build practices are in place, we apply continuous improvement strategies, monitoring and reviewing what we do. Our experienced managers and leaders work with their teams to find innovative ways to increase productivity while maintaining quality and in turn we pass any savings on to our customers.

We have dedicated cells for design/production engineering, stores/picking, machining, assembly, wiring, inspection and test.

Quality and Test

We are dedicated to providing our customers with a product that is right first time and has been built to the highest standard of quality.

Our inspection team work to IPC-A-610 Acceptability of Electronics Assemblies and PC/WHMA-A-620 Acceptance for Cable and Wire Harness Assemblies.

Where required we can design purpose built intuitive test gear to ensure full functionality testing for PCB’s and control systems.

KPI’s

We monitor and review our performance in all areas of our business, we do this using Key Performance Indicators which allows us to monitor and review our achievements and set organisational goals.
Areas we monitor:

  • Sales – Turnover, prospects and prospect conversion
  • Suppliers – On time delivery, deliveries in full, quality rejects and pricing.
  • Production – Production cycle time, customer deliveries on time and full.
  • Quality – Production rejects, customer rejects.
  • Accounts – Management, ledger, reconciliation and payments.
  • HR – Staff turnover and accidents.
  • Customer satisfaction
  • Employee satisfaction

Order Processing and Management

We are ISO9001 quality management and ISO14001 environmental management accredited, our customers are guaranteed to receive consistent, good quality products, excellent service and full serialized traceability with environmental sensibility.

We have worked closely with E-max Systems to develop a bespoke MRP system to meet our customers’ requirements, this allows us to and track, monitor, review the progress of every stage of an order, including materials allocation, operators and build progress with full retrospective serialised traceability any time.

We believe great communication with our customers is key, you can expect quick turnaround of quotations, order confirmations and rest assured we will keep you updated with the progress of your order at all times.

Design

We are proud to work together with our customers to realise ideas and produce innovative products. We have the knowledge and experience to work from simple concepts to complex developed designs.

We design through hole and surface mount printed circuit boards, harnesses and looms, full electrical and electronic control panels, systems and equipment, mechanical and pneumatic assemblies, fabricated and machined metalwork and can supply 2d & 3d designs, modelling and drawings.

For existing designs we can also offer reverse and production engineering.

Prototype/Production Engineering

We have the knowledge and experience to work with and understand the requirements and specifications of designers, engineers and buyers. We ask the right questions to ensure our customers receive the high quality products they are expecting right first time.

We have vast experience and understanding of best build practices and we are happy to assist when required in production engineering to help make builds as cost effective, consistent and efficient as possible.

Purchasing

We have vast supplier base which has been developed over many years, we monitor and score our suppliers based on pricing, delivery performance and rejects to ensure we can guarantee our customers on time delivery, reliability and competitive pricing.

Production Build

When any new products go into production we ensure lean and best build practices are in place, we apply continuous improvement strategies, monitoring and reviewing what we do. Our experienced managers and leaders work with their teams to find innovative ways to increase productivity while maintaining quality and in turn we pass any savings on to our customers.

We have dedicated cells for design/production engineering, stores/picking, machining, assembly, wiring, inspection and test.
Where required we can design purpose built intuitive test gear to ensure full functionality testing for PCB’s and control systems.

Quality and Test

We are dedicated to providing our customers with a product that is right first time and has been built to the highest standard of quality.

Our inspection team work to IPC-A-610 Acceptability of Electronics Assemblies and PC/WHMA-A-620 Acceptance for Cable and Wire Harness Assemblies.

Where required we can design purpose built intuitive test gear to ensure full functionality testing for PCB’s and control systems.

KPI’s

We monitor and review our performance in all areas of our business, we do this using Key Performance Indicators which allows us to monitor and review our achievements and set organisational goals.
Areas we monitor:

  • Sales – Turnover, prospects and prospect conversion
  • Suppliers – On time delivery, deliveries in full, quality rejects and pricing.
  • Production – Production cycle time, customer deliveries on time and full.
  • Quality – Production rejects, customer rejects.
  • Accounts – Management, ledger, reconciliation and payments.
  • HR – Staff turnover and accidents.
  • Customer satisfaction
  • Employee satisfaction

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